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  • Customers like
    • Product i ordered1
  • Customers don't like
    • False description of product6
    • Unprofessional staff5
    • Rude staff3

  • Jul 24
  • Boats and Bikes
  • St. Petersburg, Florida
  • Minn Kota Trolling Motor
  • 14
  • REVIEW RATING 4/5

My husband bought a MinnKota trolling motor on 6/22. We received it 6/25. Upon examination, the product photo on site did NOT match the description - we had to return it. The start of the POOREST service I have ever received! Request for RMA# on 6/29 (told to wait 24-48 hours); 2nd request, July 1, 3rd request July 3, RMA issued 7/8 (notice it does NOT add up to 24-48 hours!). We had to pay... Read more

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  • Jul 14
  • Cosmetics and Toiletries
  • Brentwood, California
  • Oral-B Toothbrush
  • 70
  • REVIEW RATING 4/5

I Bought a $240 Oral B toothbrush for my Husband for Fathers day. I WAS DEFECTIVE. It took me 4 phone calls 2 to supervisors before they would issue me a pre paid label; they kept telling me I had to pay to return it. I told them I was not paying for the return of a defective product. They finally sent the tag, I returned the product, got proof of delivery ON JULY 8, only to find out they still... Read more

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  • Jul 13
  • Appliances and Electronics
  • Evansville, Indiana
  • Kitchenaid Refrigerator Water Filter
  • 26
  • REVIEW RATING 4/5

We ordered water filters for our refrigerator on June 18, 2015. The company indicated that they would ship the product in 2-5 business days. Now almost a month later and two frustrating phone calls to a foreign customer service company, I'm still without the order. They keep indicating that they order will come in next week. I feel like I'm in a bad version of Annie...tomorrow...tomorrow...I... Read more

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  • Jul 12
  • Appliances and Electronics
  • Dallas, Texas
  • Nike Sportwatch Gps
  • 15
  • REVIEW RATING 4/5

The website advertised that my Nike tomtom watch came with a foot sensor, but i just received the package (after it was backordered and no one told me) and there is NO foot sensor! There is even a sticket on the box that reads "no pod" indicating that someone should have put a sensor in my package. I called and they said I have to send the entire thing back, no way. Now I regret buying warranty... Read more

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  • Jul 09
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Austin, Texas
  • Computer Battery
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

Ordered a product which they represented as having. Got the order receipt in an email and my Credit Card was charged. Then nothing, no arrival of the product for several days, no status emails, and no notice it had shipped. Paid extra for 2 day shipping, two days after the order I requested a status, got a quick response that it was backordered for 7 to 10 days. I inquired as to why my credit... Read more

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  • Jul 05
  • Appliances and Electronics
  • Albion, Michigan
  • Garmin Gps
  • 44
  • REVIEW RATING 4/5

I called FactoryOutletstore.com to inquire as to how long it would be to receive a Garmin GPS device which was on backorder. I was transferred to a foreign call center, and was told they could ship the item by the end of this week. I thanked the agent for the information, and was about to hang up when he told me he could place the order over the phone. I indicated I would place it online, and he... Read more

Was this review helpful? 1 0

Samsung outlate .com..it's really bed products and if u guy buy form this wibside.they guy cheat u .don't buy this web side...i have bed experience with this wabside...and they guy naver give good answer Add comment

  • Jun 24
  • Appliances and Electronics
  • Plymouth, Minnesota
  • Online Order
  • 57
  • REVIEW RATING 4/5

I order a garmin. Then they sent me an email stating that my card would not work that I needed to call in and use another card. So I purchased one elsewhere . Then two days later I got an email saying that my item has been shipped out and they charged my card magically without my authorization . So I called them and ask them to refund my money and just have the shipping and have it shipped... Read more

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  • Jun 24
  • Pet Accessories
  • Rockport, Maine
  • Vibrating Dog Collar
  • 20
  • REVIEW RATING 3/5

I thought I was purchasing a vibrating dog collar. However, it was also a shock collar which I did not want! I called, got an authorization to return and the sales person was insistent that I order another collar (vibrating only) at that time. I said I would like to wait and think about it. A couple of weeks later, they sent me another package, which I assume had a collar in it, that I had... Read more

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  • Jun 22
  • Appliances and Electronics
  • St. Petersburg, Florida
  • Garmin Gps Unit
  • 46
  • REVIEW RATING 4/5

I ordered a Garmin GPS unit from the FactoryOutletStore.coms website. It was by all accounts described and listed as manufacturer new. What I was sent and received was a used model completely different from what I ordered. The package alone they sent me was tattered and retaped. They should be embarrassed to do business this way. I've since reached out to them no less than 15 times and they have... Read more

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