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  • Customers like
    • Product i ordered 1
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    • Unprofessional staff 6
    • False description of product 6
    • Rude staff 3

THEY RIPPED ME OFF AN ADDITIONAL $62.00 ON A $27.00 BATTERY ORDER. SHIPS FREE COST ME $62.00!!! THEY ELECTED TO OVERNIGHT SHIP- THEIR MISTAKE OR INTENTIONAL MISTAKE TO MAKE THE EXTRA MONEY! CUSTOMER SERVICE REFUSED TO REFUND THE SHIPPING. THIEVES! I FILED WITH THE BBB AND HOPING OTHERS DO THE SAME. FALSE ADVERTISING- LYING SALES PEOPLE- NASTY ON LINE SELLER- PLEASE DO NOT PURCHASE ANYTHING FROM... Read more

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this is the 3rd charger power cable i have gotten from factory outlet and this is the 3rd time it has just came apart in our hand as we plug and unplug it. no abuse on this end. i need the gps for my part-time job and it is useless unless it can be charged. evidently the craftsmanship on this item is pathetic. i just wish to get reimbursed for the the time and agony this one, simple... Read more

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I bought a charger. It is satisfactory. End of story?? No Way!!! Almost every website of any sort that I visit inserted is an ad for Outlet store!! I called etc to no avail!! Enough already Leave Mr Alone, Tom Tom Outlet store! Ed Hart Add comment

We ordered a mattress set on Dec 4, 2015. We were told it would arrive within 2 weeks. After the 2 weeks had passed, we called again & was told it would arrive tomorrow Jan 5, 2016. We called today to confirm delivery and were told that someone would call us back in 10 minutes with confirmation details. 1 hr passed and no return call. We called 4 more times, 3 of which we were hung up on... Read more

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The F.O.S. at Times Square has really unresponsive and unwelcoming staffs, especially those at the cashier counter. There is also a serious lack of proper cordoning for ***. The staffs weren't welcoming queuing customers to paying. I was basically lost at which counter I should be making payment. And I stood like I was an *** out of place yet not getting anywhere close to checking out with... Read more

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I recently purchased from factory outletstore the Clarity D712-4 phones for my 90 year old father. They advertise these phones as amplified phones! These were New, And not re-manufactured. After receiving the phones it didn't take long to realize they didn't really increase the volume much at all, in fact you had to push a boost button to amplify the volume which was just barely noticeable. They... Read more

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i purchased 2 Garmin GPS's and 2 days later the price dropped on both. Most business honor some kind of price drop match. Factory Outlet would not discuss it. buying from this online store cost me $70 because I bought two days earlier than price drop. i purchased 2 Garmin GPS's and 2 days later the price dropped on both. Most business honor some kind of price drop match. Factory Outlet would not... Read more

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I bought 2 batteries 11-8-15. They both will not keep a full charge. I charged it overnight and it is down 1 notch and I haven't used it yet. I would like a refund and I will send these batteries back to you. I sure won't buy from you again if everything is like this. They can't be brand new. My son hasn't replaced his since he bought the phone they are alike. I paid 16.90 for 2. Thelma... Read more

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I purchased a cell phone from Factory Outlet online store in August of 2015 to replace my original Samsung battery. After 8 weeks i began noticing my new battery lacked the ability to hold it's charge for more than a day with minimal use. a couple of weeks later my battery has trouble holding a charge beyond a couple of hours. Now three (3) months later it won't hold a charge. I've contacted... Read more

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I purchased a Garmin Zumo 660LM 4.3" Motorcycle GPS for a birthday gift. After FINALLY receiving it, I mailed it to the recipient. After his birthday, he discovered it had no motorcycle mount even though the product description very clearly stated it had ALL mounts. Long story short, by the time he returned it to me, the 30-day "return" policy had expired. I called the store and was told very... Read more

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