Submit ›
  • Customers like
    • Product i ordered1
  • Customers don't like
    • unprofessional staff5
    • False description of product5
    • Rude staff3

Samsung outlate .com..it's really bed products and if u guy buy form this wibside.they guy cheat u .don't buy this web side...i have bed experience with this wabside...and they guy naver give good answer Add comment

  • Jun 24
  • Appliances and Electronics
  • Plymouth, Minnesota
  • Online Order
  • 29
  • REVIEW RATING 4/5

I order a garmin. Then they sent me an email stating that my card would not work that I needed to call in and use another card. So I purchased one elsewhere . Then two days later I got an email saying that my item has been shipped out and they charged my card magically without my authorization . So I called them and ask them to refund my money and just have the shipping and have it shipped... Read more

Was this review helpful? 0 0

  • Jun 24
  • Pet Accessories
  • Rockport, Maine
  • Vibrating Dog Collar
  • 7
  • REVIEW RATING 3/5

I thought I was purchasing a vibrating dog collar. However, it was also a shock collar which I did not want! I called, got an authorization to return and the sales person was insistent that I order another collar (vibrating only) at that time. I said I would like to wait and think about it. A couple of weeks later, they sent me another package, which I assume had a collar in it, that I had... Read more

Was this review helpful? 1 0

  • Jun 22
  • Appliances and Electronics
  • St. Petersburg, Florida
  • Garmin Gps Unit
  • 22
  • REVIEW RATING 4/5

I ordered a Garmin GPS unit from the FactoryOutletStore.coms website. It was by all accounts described and listed as manufacturer new. What I was sent and received was a used model completely different from what I ordered. The package alone they sent me was tattered and retaped. They should be embarrassed to do business this way. I've since reached out to them no less than 15 times and they have... Read more

Was this review helpful? 0 0

  • Jun 15
  • Appliances and Electronics
  • San Angelo, Texas
  • Battery
  • 19
  • REVIEW RATING 4/5

Ordered batteries for my land line phone. They came. They do not have + (plus) or - (minus) on the battery. It is cased in light green and has two silver circles on the battery but it is not designate which is the correct side. I called them, and they could not or would not /refused to try to help me at all. I had the aisle, shelf and section it was taken from -no help-wanted name on... Read more

Was this review helpful? 0 0

  • Jun 12
  • Cellular Phone
  • Carson, California
  • Iphone 5S
  • 34
  • REVIEW RATING 4/5

I ordered an iPhone s5 in June 8 and checked the 2 to 5 days delivery service as stated in their website. As a guarranty, that I will receive my order within 5 days I email then saying that I will be going out of the country and that I will be leaving June 14. I sent then 2 more emails stating the same thing that I have to receive my order within 5 days. So on June 12 exactly 5 days from the time... Read more

Was this review helpful? 0 0

Ordered GE water filters which were advertised with GE part numbers and specs only to receive cheap WaterSentinel filters. Learned a lesson. Check out companies before ordering. Amazon only for me from now on. Add comment

  • May 28
  • Appliances and Electronics
  • Lynnwood, Washington
  • Samsung Fridge Water Filter
  • 45
  • REVIEW RATING 4/5

Ordered I believe were original Samsung water filters for my fridge. Turned out got knock-off brand WaterSentinel shipped. Website showed only Samsung logo and Samsung part numbers, no mentioning on the website and on the order of the WaterSentinel brand name (no disclaimers either). Try to do a search of WaterSentinel WSS-1 (the actual filters I got shipped) on their web-site, it will show up... Read more

Was this review helpful? 0 1

  • May 23
  • Laptops and Tablets
  • Cape Coral, Florida
  • Laptop Battery Replacement
  • 44
  • REVIEW RATING 4/5

STAY AWAY FROM THIS COMPANY...THEY ARE CROOKS!!! I needed battery for my HP laptop and checked HP's website for instructions to get correct battery. Wesite says not only is model/number needed but also the product number. I checked the website for Factory Outlet and found battery showing nodel number but no where was product number referenced. I called for help. After providing laptop model... Read more

Was this review helpful? 0 0

  • May 21
  • Appliances and Electronics
  • Los Angeles, California
  • Laptop Battery
  • 42
  • REVIEW RATING 4/5

I have no complaints about the purchase and delivery. However, when I got the product it didn't match up with my laptop, so I had to return the product. This was a battery for my laptop and apparently there are so many varieties that it is difficult to match exactly. When I went to return the product I found that first, there is a 15% restocking fee. Second, I had to pay for return shipping. ... Read more

Was this review helpful? 0 0

Had an experience with Factory Outlet Store?

Write a review
Did not find what you were looking for?
 
×
You are reading about Factory Outlet Store.
Filing a new complaint about
×