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2.0

We ordered 2 Plantronics Voyager Legend headsets from factory outlet store We received and tested them immediately. One failed with no battery life and had major bluetooth problems. We called got a return authorization. 5 days after they received the defective headset, they shipped out a replacement. We tested that one upon arrival and it would not operate in handsfree mode and it also had very short battery life. It went from having 4 hours of operating time to critically low after a 2 minute conversation.

The headsets were tested on 2 different phones and all the problems pointed back to the headset.

Factory outlet store doesn't test anything. Save your money and buy new or go to EBay.

Reason of review: Damaged or defective.

Monetary Loss: $15.

Preferred solution: Refund the price of shipping 2 defective headsets back to them as well as refund of initial cost of headset..

Factory Outlet Store Cons: Products not tested before shipping.

Location: Show Low, Arizona

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