filters
state:
Show
city:
Show
product:
Show
This company advertised that they had 7 devices in stock, I selected priority shipping, this was last week. Today I come in to the office, no devices were here. When calling the company I was advised that the devices are on back order, they will however allow me to...
Read more
#1130588
Reply to reviews
Factory Outlet Store - False Advertisement at FactoryOutletStore and no refund for shipment
Factory Outlet Store - False Advertisement at FactoryOutletStore and no refund for shipment
Factory Outlet Store - False Advertisement at FactoryOutletStore and no refund for shipment
I ordered Batterries for Motorola KEBT072 (4-Pack); however, I received Model BP38 with 800mA with battery charging spots far away from each other and the polarities are reversed. These batteries will not operate in my Motorola two way radio Model No: KEM-PK14146 SX700...
Read more
#1125630
Reply to reviews
I bought a product from this company after I was told by their support staff that it was the correct product. It was not. When I returned it they charged me a 15% restocking fee PLUS their cost of shipping the product to be. I bought a product from this company after I...
Read more
#1124098
Reply to reviews

Short Review on April 20, 2017

Factory Outlet Store
#1036718
Don't by from this company! When they make a mistake they charge you to return!
Comment
Show

Factory Outlet Store Shipping Service Review

Factory Outlet Store
#1033099
Purchased item and paid extra for "Priority Shipping". Item arrived via USPO regular mail delivery 6 days after ordering. And further, the item was in used condition, not new. I consider this to be a scam, a plain rip off. In my opinion, avoid doing business with this company.
Comment
Show

Samsung Electronics Water Filter Review

Factory Outlet Store
#1010859
1.0
Details
Purchased Samsung refrigerator filter with the understanding I was buying a Samsung branded filter specific to my refrigerator model. Instead the Samsung Factory Outlet Store sent me a secondary market "off-brand" filter and chargedme the Samsung brand price. I will never but through this vendor again!
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Factory Outlet Store Customer Care Review

Factory Outlet Store
#946613
1.0
Details
Worst service I have ever came across! worst customer service ,worst phones didn't even sent me Android phones and then sent me fake phones don't waste your money
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Their Web site advertises their filters as original Honeywell filters, but that is not what you get. I ordered my filters by Honeywell OEM part number, and when they arrived, they were not Honeywell filters, they were generic. Also, the filter size was not the size...
Read more
1.0
I didn't like
  • Deceptive advertising
  • Lack of customer service
  • Customer service and refund policy
#1122461
Reply to reviews
I bought a 2 pack of water filters for my refrigerator. I have been buying 1 at a time for 2 years. No problem. My 1st filter in the 2 pack was fine. Then came time for the 2nd filter 6 months down the line, and the water tasted terrible! I called Samsung Factory...
Read more
Product
#1120024
Reply to reviews
called they were to send a return slip to my email they did not will have to call again this is the second time I tried to buy from them will not try again not sure what the problem is but some one needs to fix this I am not able to get replacement blades for my shaver...
Read more
1.0
I didn't like
  • Sucks
#1113693
Reply to reviews
These guys are the worst i gave them the model number they sent me the wrong charger!!!! But that is my fault then i pay to send it back for the wrong one again then i pay again!!!!! $65 dollars and no charger but they are never wrong!!!!! Keep your money do not waiste...
Read more
1.0
I liked
  • Sales staff
I didn't like
  • unprofessional staff
  • No willingness to remedy their mistake
#1113563
Reply to reviews
I ordered the Celestron EclipSmart Solar Telescope 50 with Backpack. I ordered the item on 8-14-17, which was plenty of time for the item to arrive by the Total Solar Eclipse on 8-21-17. The item did not even ship until 8-16 and arrived on 8-22, one day AFTER the...
Read more
1.0
#1110867
Reply to reviews
Poorly run business with bad customer service. Sent me the wrong item and then tried to upsell me when I called to get the problem fixed. Had to pay for a new replacement while I retired the wrong item and haven't gotten the refund yet. Called for the replacement item...
Read more
#1104709
Reply to reviews

Contact Factory Outlet Store

Mailing Address:
Factory Outlet Store
1410 Broadway 20th Floor
New York, NY 10018
Phone:
(800) 816-0810
More
I bought 2 D1780 UNIDEN cordless phone systems from these people. One was for my brother the other for me. Neither he or I can get them to work the way they should. To add insult to injury they would replace them but I had to give them 20% of the value of the system...
Read more
#1090506
Reply to reviews