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I own a Canon eos Rebel T6s. It uses a programed battery. Camera only partially funtions with a non programed battery. Factory Outlet Store.com depicts a Canon brand & marked battery in their ad. What is recieved is a non programed"Floureon" which the Canon eos Rebel T6s recognizes as "counterfeit". These batteries are not suitable for my camera & other Canon cameras that use the LP-E17. HjI

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I will NEVER again even click on to this company. Was sent the WRONG laptop battery. Turns out they don't even have the right one. Was charged a restocking fee and I paid the postage both ways. Three weeks to get a refund (and only after I called) I ordered on-line from their charts. When I got the wrong one I called and after a semi-long delay the CS rep told me they didn't have" what I needed. Couldn't determine if that meant out of stock or... Read more

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I want to explain my problem with Factory Outlet Store. On October 18, 2016, I ordered a Travelon Anti-Theft Classic Mini Shoulder Bag in the color Midnight online from FactoryOutletStore.com (Order #FOS6822233E) for $39.95. I originally paid for the bag with PayPal. Online, it shows a royal blue shoulder bag with a square silver holder connecting the shoulder strap to the bag. The bag FOS sent me was an ugly dark navy blue shoulder bag with a... Read more

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I ordered a bed, box spring and frame, set up was supposed to be included in the cost and was not. They out source to different delivery companies and you do not get to pick the day and time (as stated on the website). My order did not arrive together and I tried contacting factory outlet by phone and email a few times. I had no response from them! The delivery company finally delivered my frame and left it on my porch. What I paid for was not... Read more

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I ordered a Samsung Adaptive Fast Charging Travel Charger and Car Charger. When I received my package it only had the Travel Charger and it was not Samsung it was a knockoff and was not the Adaptive Fast Charge but the regular charger. I was Told My Travel Charger was on backorder. Wanted a refund and they said fine but I needed to ship the charger back at my expense. I said NO WAY it was not my screw up you guy's never sent the right charger... Read more

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I went to the AT&T site for a power adapted for my phone. It directed me to the FOS. I could not find the item on the web site, so I called. Told the clerk the model # of my AT&T phone. They charged $21.95 for the adapter. When it came. it was a Panasonic adapter, and did not fit my phone. I called, and was told that they do NOT SELL adapters for my AT&T phone, but I could return it. Spent $6.10 returning it, and now see that the... Read more

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Ordered some phones that where described as new, received refurbished products, could not get anywhere with rude & disrespectful manager ( Tracy ) from customer service. I was constantly interrupted when I was trying to explain that the online add stated BRAN NEW however they pulled the add and asked me to produce the page that they pulled. Basically they where indirectly accusing me of been a liar. She kept repeating her self like she was... Read more

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This company represents total ignorant and totally inept creatures.human?, I doubt it .I'm a golfer, so I may use golfing terms etc.your employees have balls for brains, futhermore they can kiss my balls and balls sack.I also keep my shafted clubs next to my balls sack.they can sit on my shafted club.people with balls for brains should get the shaft inserted in different orifices like their oral cavities and the such.I also am a bowler.if my... Read more

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Ordered 2 pack of batteries for my Samsung Galaxy S cellphone. Battery #EB575152YZ.Their webpage clearly has the Samsung logo show with the batteries.I received the batteries promptly but when I inserted on into the cellphone I immediately got an error message "non-supported battery,see user manual".The user manual states that Samsung phones and chargers do not work with non supported batteries.The cost of the batteries and shipping was minimal... Read more

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Two family members ordered batteries for their Samsung phones. Both picked out original batteries. These were shipped to different locations., might I say. When they got their packages, no original battery in either of them. Contacted customer service and were told throw it away, they didnt have originals. Only good thing, they did give a refund. So guess what I am saying, don't waste your time. Read more

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