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1.6 Based on 58 reviews
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I ordered a bed, box spring and frame, set up was supposed to be included in the cost and was not. They out source to different delivery companies and you do not get to pick the day and time (as stated on the website). My order did not arrive together and I tried contacting factory outlet by phone and email a few times. I had no response from them! The delivery company finally delivered my frame and left it on my porch. What I paid for was not... Read more

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I ordered a Samsung Adaptive Fast Charging Travel Charger and Car Charger. When I received my package it only had the Travel Charger and it was not Samsung it was a knockoff and was not the Adaptive Fast Charge but the regular charger. I was Told My Travel Charger was on backorder. Wanted a refund and they said fine but I needed to ship the charger back at my expense. I said NO WAY it was not my screw up you guy's never sent the right charger... Read more

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I went to the AT&T site for a power adapted for my phone. It directed me to the FOS. I could not find the item on the web site, so I called. Told the clerk the model # of my AT&T phone. They charged $21.95 for the adapter. When it came. it was a Panasonic adapter, and did not fit my phone. I called, and was told that they do NOT SELL adapters for my AT&T phone, but I could return it. Spent $6.10 returning it, and now see that the... Read more

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Ordered some phones that where described as new, received refurbished products, could not get anywhere with rude & disrespectful manager ( Tracy ) from customer service. I was constantly interrupted when I was trying to explain that the online add stated BRAN NEW however they pulled the add and asked me to produce the page that they pulled. Basically they where indirectly accusing me of been a liar. She kept repeating her self like she was... Read more

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This company represents total ignorant and totally inept creatures.human?, I doubt it .I'm a golfer, so I may use golfing terms etc.your employees have balls for brains, futhermore they can kiss my balls and balls sack.I also keep my shafted clubs next to my balls sack.they can sit on my shafted club.people with balls for brains should get the shaft inserted in different orifices like their oral cavities and the such.I also am a bowler.if my... Read more

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Ordered 2 pack of batteries for my Samsung Galaxy S cellphone. Battery #EB575152YZ.Their webpage clearly has the Samsung logo show with the batteries.I received the batteries promptly but when I inserted on into the cellphone I immediately got an error message "non-supported battery,see user manual".The user manual states that Samsung phones and chargers do not work with non supported batteries.The cost of the batteries and shipping was minimal... Read more

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Two family members ordered batteries for their Samsung phones. Both picked out original batteries. These were shipped to different locations., might I say. When they got their packages, no original battery in either of them. Contacted customer service and were told throw it away, they didnt have originals. Only good thing, they did give a refund. So guess what I am saying, don't waste your time. Read more

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They don't actually stock products, almost everything is basically on back order and shipped if/when they make a sale. Customer service is outsourced to hapless offshore agents with fake British accents. Shipping is delayed while they source whatever you purchased, despite it being listed on their website as "In Stock". Apparently what they mean is "In stock somewhere in the world, we just don't yet know where, but we will find it, or find... Read more

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Poor service. Was told by rep to get ***..india ***

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I ordered a battery for my Samsung Galaxy S4 on May 27, 2016 at 6:14p.m. order number F0S6375818E. The price was $17.95 with a two year warranty for $4.29, and a two day shipping charges for $47.85, totaling $70.09. I called at 7:00p.m. on Friday, June 17, 2016, to advise that I still have not received my order. Was informed that it was shipped on June 3, and in the post office in Washington state, and if not received, call back on Monday,... Read more

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