Factory Outlet Store
Reviews and Complaints
Refund
Preferred solution: Full refund
Offer said XXL T Shirt, received wrong size
- All of customer service department
- Sucks
- False description of product
Preferred solution: Deliver product or service ordered
Sales order employee hangs up as customer tries again to reply to his question.
- Single contact with them
Preferred solution: Let the company propose a solution
Panasonic teephone problem
- Situation not remedied
- No willingness to remedy their mistake
Preferred solution: Help me find out what product I need to get my phone working again.
Difficult to deal with and impossible to cancel orders
- Unclear product information
- Poor customer service non-english speaking reps
- All of customer service department
Preferred solution: Full refund
No help
Fraudulent Company
- Entire expierence
- Lack of customer service
Preferred solution: Full refund
Bought jones ear buds second hand and can’t pair to my iPhone 7s plus
Help with fax machine
Trying to find my order
Getting upset
As bad as could be
Preferred solution: Let the company propose a solution
EXPECT NO HELP IF NEEDED
- Customer service and refund policy
Preferred solution: I’ve already handles the situation.
No experience whatsoever. I have no idea who they are.
Terrible
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I bought a dress listed on Facebook did not get it on time for occasion did not fit so I want to return it!I DID NOT KNOW IT WAs Coming FROM CHINA if known would not have o want a refund and a return label to return it ASAP thankyou Elizabeth atkins
When can I expect to hear from you????