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This is the first time I have used Factory Outlet and it will be the last.

I ordered a tom tom gps 12 days ago and was to be delivered yesterday via fedex. now I get a message that it is coming usps. they don't know what company they shipped the package with?

it takes over 12 days to get a package and they can't tell you who is delivering it?

I emailed customer service and no response. This is ridiculous. I guess its three guys in a garage trying to start up a wholesale business at our expense.

With Amazon deliverying in 1-5 days based on where it is coming from do they think they will stay in business with poor customer service and poor delivery times like this?

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Why a GPS ? Do you not know where you are ? Check this site for vendor complaints prior to engaging an unknown.

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