Factory Outlet Store
Reviews and Complaints

I placed an order on May 30th and have not received a delivery yet. I have emailed over 20 times and was told they are working on it.

I was informed I would receive my shoes in 10-15 business days, but it has been over 60 days! I am very unhappy and feel I have been robbed and scammed.

Received replacement for Garmin Drive 61LM on 12/10/2023 and replacement unit quit working 6/2024. (Original Garmin was purchased 1/14/22) Was there any warranty on the replacement unit?

If not, what would the cost of a replacement unit be?

Thank you for your help. Richard Callen.

I ordered something in your site in 26 April and still you didnt send my order,please refund my money back or send my order , you only sent my this tracking number and nothing else. AM34597****CN

They don't give updates and status on orders need to have a contact would like to talk to a live person bout my purchase and also give text messages on orders

You still Haven't told me when my items will be delivered. I would like to receive a date if that's possible.

Got email saying package was delivered but wasnt its been about 30 days that I ordered I said wanted re sent but wanted to know haw long would take?

The salesperson sold me a minn kota motor an sold me a footpedal with the motor which I wanted but the footpedal is not compatible with the motor an I've been trying to get ahold of them for almost a week now. I don't feel I should have to pay for shipping to send it back as it wasn't my fault. They need to train there sales people to know there products.

!no phone # are good scam do not use !!! no worries american express card will take care of it for me!!!

I placed an order for Stanly like cups . Never received the order .

They sent tracking number (without specifying which company they used to ship) and it said delivered . Never received anything . The customer service just sends email that says check with your post office .

Have no honored my request for a refund . Do not order !!!

Never received my package! Its been over a month!

Tried contacting support! No help!

This has been very long and aggravating! No courtesy whatsoever!

no info about this order they have never replied there customer service stinks it's been almost a month with no response

In the past, product was shipped within 2 days of order . This order was on

11/28/23 and no response until I

Called in December

Where is my order. #8442.

I paid for it and was told it cannot be found. I would like to move on if you do t have it and expect a full credit

Ordered an outdoor table and chairs the end of June. Went in for surgery after coming out and realizing that we had never gotten it after two months.

Tried to get in touch with them and they are no longer available. It was during their factory outlet days special they were running.

They charged me the $50 and I never received the product. Ive emailed the company several times to no avail.

I bought 2 of ( The Tote Bag) by Marc Jacob. The colors were (1) Brown and (1) Red.

I love them and i eant to order the Blacl but i cant find the site or know my last tracking number. Can you help me with last tracking number according to my email address

Thanks

Sharlette Brown