100% full Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
0 comments

I ordered a $159.99 Lazy Lagoon float for my four sons several days before leaving for our lakeside vacation. With the wonderful 3-5 day shipping we would definitely receive it in time. Instead we were shipped a $19.99 life line rescue line. I called regarding the company's error and 10 days, 14 calls and a vacation later I have 4 very disappointed sons and a rescue life line that cost me $159.99.

Steer clear of this company and spread the word.

Worst online purchase experience I've ever experienced.

I hope to save others the agony of dealing with this company.

This reviewer shared experience about "order processing issue, customer service " and wants this business to "the item i ordered delivered to me by 9/4 which will be 13 days after item ordered" as the author lost $160. The author is overall dissatisfied with Factory Outlet Store and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Factory Outlet Store.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Factory Outlet Store to other companies on our site.

Had an Experience with Factory Outlet Store?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Samsung Electronics - Poor Quality Warranty Repair; Bad Customer Service Samsung Electronics "Refrigerator never made crushed ice – only whole cubes with the sides slightly shaved. Was that this was normal and not to worry about it, things would clear up on..." Read more Swagtron - Swagway X2 Hoverboard Review Swagtron "...I ordered for a Christmas present from swagtron.com and it has a LARGE crack, it's dirty, scratched..." Read more Factory Outlet Store @ Brooklyn unfair practices Factory Outlet Store "I bought a set of brand new wireless earphones and FactoryOutletStore sent me a used devise with (i am not exaggerating) ear residue in the ear plugs (see attached pictures)..." Read more Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more Reebok Dealer Reebok "http://www.asanadealers.com - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more National Tire and Battery: The worst tire buying experience I've had. National Tire And Battery "I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend...." Read more