Their Web site advertises their filters as original Honeywell filters, but that is not what you get. I ordered my filters by Honeywell OEM part number, and when they arrived, they were not Honeywell filters, they were generic.
Also, the filter size was not the size that I ordered. Their web site took me to a page that was not the correct size. Deceptive advertising.
And to add insult to injury, they want me to pay to ship them back and charge me a 15% restocking fee because of their mistake. Don't deal with this company unless you want to get ripped off.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $150.
Preferred solution: Full refund.
I didn't like: Lack of customer service, Customer service and refund policy, Deceptive advertising.