Not resolved

I ordered a MGLN-Maestro31000R. (FOS6944928F).

When it arrived there was no User Handbook, no CD, no adhesive disk. When I called to complain, I was informed that this was a refurbished item. This was never divulged in ads, on the package and I only discovered this when I called. I asked for return authorization and did return the item and my charge card was reimbursed for the item only.

I had also asked for my postage to be returned since the ad was fraudulent. It cost $7.97 to mail in the cheapest way that I could.

When I called and identified my complaint specifically, I was put on hold for maybe 20 minutes and then hung up on. I don't think I should have to pay the postage for this item

Product or Service Mentioned: Magellan 3100 Gps Navigation System.

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Jan 09, 2017.
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