Not resolved

Ordered set of water filters on 4-6-17. Called to check on order 4-18-17 talked to Christy, said it was unable to deliver and was sent back to factory.

Shipping dept did not add lot number on address. She said someone would call following day by lunch, no call. Called back 4-19-17 to check and talked to Robert. He said it would be shipped back out with correct address.

Called back on 4-28-17, talked to lady (didn't catch her name). She said order amount was returned to my credit card account.

Very dissatisfied with service on order. Bottom line, did not receive order and wasted a lot of time.

Product or Service Mentioned: Factory Outlet Store Shipping Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Apr 30, 2017.
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