Product: Factory Outlet Store Shipping Service Clear all filters (14 of 14 reviews match)
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“I ordered a Panasonic KX-TG633SK 3 Handset Cordless Phone on Jan 3rd after my current phone system died.It was expected in 2-5 days. At the time I ordered it, it was shown to be in stock. By Jan. 8th, tracking had still not been uploaded. I called customer service,...
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Factory Outlet Store Shipping Service
#1165231
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These guys are the worst i gave them the model number they sent me the wrong charger!!!! But that is my fault then i pay to send it back for the wrong one again then i pay again!!!!! $65 dollars and no charger but they are never wrong!!!!! Keep your money do not waiste...
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1.0
Product
Factory Outlet Store Shipping Service
I liked
  • Sales staff
I didn't like
  • unprofessional staff
  • No willingness to remedy their mistake
#1113563
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I ordered the Celestron EclipSmart Solar Telescope 50 with Backpack. I ordered the item on 8-14-17, which was plenty of time for the item to arrive by the Total Solar Eclipse on 8-21-17. The item did not even ship until 8-16 and arrived on 8-22, one day AFTER the...
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1.0
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Factory Outlet Store Shipping Service
#1110867
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Factory Outlet Store Shipping Service Review

#1033099
Purchased item and paid extra for "Priority Shipping". Item arrived via USPO regular mail delivery 6 days after ordering. And further, the item was in used condition, not new. I consider this to be a scam, a plain rip off. In my opinion, avoid doing business with this company.
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Ordered Garmin Vivosmart 3 for my wife on Monday 7/24 at 9:50pm with a 2-5 business day shipping window.We live on the West coast so that would mean it would arrive in 5 days. I called them on Friday 7/28 because I had not received any tracking info and that's when...
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2.3
Product
Factory Outlet Store Shipping Service
I liked
  • Ease of use on website
I didn't like
  • No willingness to remedy their mistake
#1080606
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FactoryOutletStore sent me the wrong replacement battery twice, first as FactoryOutletStore, then as BatteryMonster.The second time, the customer service rep told me to throw away the battery and that they would credit me. When I called a few days later to check,...
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1.0
Product
Factory Outlet Store Shipping Service
I didn't like
  • Rude customer service people
  • Do not honor their commitments
  • Sent wrong products twice
#1079599
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Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees
Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees
Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees
I ordered 2 headsets and USB wired conference speaker.The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART POST with FEDEX. Excerpt from FEDEX Chat: Please be advised that the FedEx service...
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3.0
Product
Factory Outlet Store Shipping Service
I liked
  • False claim for shipping times
#1051671
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Garmin is pulling a fast one on customers.They use this site to sell their products exclusively yet claim they are not associated with Garmin. This is pure bull. Garmin has a responsibility to make certain those companies promoting their products, particularly those...
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2.9
Product
Factory Outlet Store Shipping Service
I liked
  • Range of choices
I didn't like
  • Lack of customer service
#1047995
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Ordered set of water filters on 4-6-17.Called to check on order 4-18-17 talked to Christy, said it was unable to deliver and was sent back to factory. Shipping dept did not add lot number on address. She said someone would call following day by lunch, no call. Called...
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Factory Outlet Store Shipping Service
#1041107
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Their web site said if I ordered that day, package would arrive within 5 days.Great. I need it for a trip I'm leaving on night of 6th day. But then a day later I get an email message from FedEx saying it won't arrive until 7 days. I call fed ex, is there a delay,...
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2.5
Product
Factory Outlet Store Shipping Service
#1027756
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I thought I had the muckboot outlet but it turned out to be deceptively similar.When my order failed to arrive, I tried to reach factory outlet by phone many times and never got anything other than a busy signal.After, two email queries, I then received an email...
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Factory Outlet Store Shipping Service
#991430
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