Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

First of all this is not a minn kota outlit store. They just stole the name.

I did not find this out until after i had ordered from them. I had ordered a i pilot witch they had assured it would fit my troll motor. Well it didnt and they did not carry the one that did. So they sent my a return rma number for a full refund.

I waited weeks and no return. Tracking number said it had been delivered. So i called them again to find out that they said they never got it until i gave them the tracking number witch canged there minds. Few days later i get a refund.

But it was not a full refund it was like 15 or 20 percent less. They called it a refund fee. In my opnion that is not a full refund.

This is the worst company i have ever delt with. Refund fee was 75 dollars

Product or Service Mentioned: Factory Outlet Store Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

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