First of all this is not a minn kota outlit store. They just stole the name.
I did not find this out until after i had ordered from them. I had ordered a i pilot witch they had assured it would fit my troll motor. Well it didnt and they did not carry the one that did. So they sent my a return rma number for a full refund.
I waited weeks and no return. Tracking number said it had been delivered. So i called them again to find out that they said they never got it until i gave them the tracking number witch canged there minds. Few days later i get a refund.
But it was not a full refund it was like 15 or 20 percent less. They called it a refund fee. In my opnion that is not a full refund.
This is the worst company i have ever delt with. Refund fee was 75 dollars
Product or Service Mentioned: Factory Outlet Store Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.