Factory Outlet Store
Factory Outlet Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factory Outlet Store has 1.6 star rating based on 240 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product i ordered, False claim for shipping times, Promised value of item ordered.
Cons: Customer service, Lack of customer service, All of customer service department.Recent recommendations regarding this business are as follows: "Company honored their warranty and was prompt with the replacement", "Only order few things to see if goes well first", "Don’t buy from here —you will be charged and not receive your product", "Avoid No updates", "Do not order!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factory Outlet Store has 1.6 star rating based on 240 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product i ordered, False claim for shipping times, Promised value of item ordered.
Cons: Customer service, Lack of customer service, All of customer service department.Recent recommendations regarding this business are as follows: "Company honored their warranty and was prompt with the replacement", "Only order few things to see if goes well first", "Don’t buy from here —you will be charged and not receive your product", "Avoid No updates", "Do not order!".
Most users ask Factory Outlet Store for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Factory Outlet Store Reviews
"Have NOT received my order"
Ordered and Paid for a Ninja smoker grill 7in1 have NOT received it received confirmation NO grill totally unacceptable and ILLEGAL way of handling business...
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I need update on my purchase
I can't get update on my purchase.. what's the reason I can't trust my goods I only received an email that said my order has confirmed and the money from my account has gone so why I can't track my items or get update when it will be shipped off 
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Verified Buyer |
Pleasant Grove, Alabama
Did not receive my orders
I put I. 4 different orders and they was all shoes for school for my kids and we never received anything all I am asking for is the shoes or the money back I am a single mother just trying to provide for my kids each shoes I ordered 2 of for 2 different kids
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Verified Buyer
Cancel order1143
I read reviews and I don't want the other. I want my money back in my account.
It's my money. I don't have the time to play with a company that is not fulfilling orders correctly.
- Low price
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Haven't received my order
I have four different orders that I have been waiting for, but now it's saying they can't find my order. I have spent over 200 dollars on shoes, only not to receive them.
They were for my kids. I really need someone to get in touch with me as soon as possible so we can discuss this matter, please.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received my order
Didn't receive my shoes sent a photo I purchased them.and my address 207 E Caroline Street Swansea Illinois 62226.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed customer
Took my money almost a year ago and said the product was on backorder. I want my money or product now...
- Bad service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clermont, Florida
I need info to get my product
I haven't received my order and the post office can't tell me if they have it because the tracking no is the over sea no
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Verified Reviewer
Places order 90 plus days ago no product or solution! Feel I have been robbed and talking to my attorney to press charges
I placed an order on May 30th and have not received a delivery yet. I have emailed over 20 times and was told they are working on it.
I was informed I would receive my shoes in 10-15 business days, but it has been over 60 days! I am very unhappy and feel I have been robbed and scammed.
- Ripped me off
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gamin Drive 61LM
Received replacement for Garmin Drive 61LM on 12/10/2023 and replacement unit quit working 6/2024. (Original Garmin was purchased 1/14/22) Was there any warranty on the replacement unit?
If not, what would the cost of a replacement unit be?
Thank you for your help. Richard Callen.
- Very helpful and sent replacement promptly
User's recommendation: Company honored their warranty and was prompt with the replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sheffield, England
Refund
I ordered something in your site in 26 April and still you didnt send my order,please refund my money back or send my order , you only sent my this tracking number and nothing else. AM34597****CN
Columbus, Georgia
About my order
They don't give updates and status on orders need to have a contact would like to talk to a live person bout my purchase and also give text messages on orders
Doylestown, Pennsylvania
Check order status s
You still Haven't told me when my items will be delivered. I would like to receive a date if that's possible.
Can’t get hold of anyone
Got email saying package was delivered but wasnt its been about 30 days that I ordered I said wanted re sent but wanted to know haw long would take?
Preferred solution: Deliver product or service ordered
User's recommendation: Only order few things to see if goes well first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alpena, Michigan
Very disappointed in trying to get ahold of them.
The salesperson sold me a minn kota motor an sold me a footpedal with the motor which I wanted but the footpedal is not compatible with the motor an I've been trying to get ahold of them for almost a week now. I don't feel I should have to pay for shipping to send it back as it wasn't my fault. They need to train there sales people to know there products.
Byron, Georgia
Rip off
!no phone # are good scam do not use !!! no worries american express card will take care of it for me!!!
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Verified Reviewer
Never received shipment
I placed an order for Stanly like cups . Never received the order .
They sent tracking number (without specifying which company they used to ship) and it said delivered . Never received anything . The customer service just sends email that says check with your post office .
Have no honored my request for a refund . Do not order !!!
- Nine
- Was charged and never received the product
Preferred solution: Full refund
User's recommendation: Don’t buy from here —you will be charged and not receive your product
About
Factory Outlet Store is a web site where customers can find a wide choice of electronic devices for different purposes. Company offers such products as Garmin, Tomtom, Raymarine, Lowrance, Hummingbird, Magellan for GPS systems. Panasonic, AT&T, VTech, Philips, Astra, Platronic, Motorola, NEC, Siemens and other for phones. Braun, Norelco, Oral-B, WAHL, Sonicrae, Gillette, Remington and much more for personal care devices. Factory Outlet Store offers products for pet under such brands as PetSafe, Perimeter, MidWest, Tritronics, Dogtra and more. Factory Outlet Store sells such devices as DT Systems, dog crates, epilators, shavers, phones, optics, pumps, GPS, headsets, graphic tablets, clippers, portable speakers, fishfinders, multi tools and much more.
Factory Outlet Store is ranked 808 out of 3716 in Appliances and Electronics category
USA
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