This is the first time I have used Factory Outlet and it will be the last. I ordered a tom tom gps 12 days ago and was to be delivered yesterday via fedex. now I get a message that it is coming usps. they don't know what company they shipped the package with? it takes...Read more
Factory Outlet Store - Overpriced with bad policies and worse customer service
Recently bought vacuum cleaner bags. They told me they had tbe best price. Turns out they were three times my local store. Called and was told: no return, no refund, no price adjustment. Too bad for me.
I am appalled that you are broadcasting my credit card information over the internet. I hope my order goes through, as I am requesting a NEW credit card because of what you have done. I am use to seeing the last four of the card referenced, BUT NOT the expiration date,...Read more
Rip Off company the division selling minn kota trolling motors is ripping me off. I asked specifically if the $1199.99 NEW Terrova trolling motor with blue tooth and I pilot had the transducer built in. Sales rep says YES So I ordered one. Got it delivered, installed...Read more
- Promised value of item ordered
I didn't like
- Were not truthful about the item features
First of all this is not a minn kota outlit store. They just stole the name. I did not find this out until after i had ordered from them. I had ordered a i pilot witch they had assured it would fit my troll motor. Well it didnt and they did not carry the one that did....Read more
I ordered a vehicle cord for my GPS but they sent the wrong one. I returned it for an exchange for the correct one, and paid $3.50 to send it back. They said they didn't carry the one I wanted, even though they display a photo of it and will allow people to order it....Read more
received order with no manual. Would you please send us one to David Munstermann 5056 E 112th Ct. Thornton, Co. 80233 right now I am sorry that I ordered in a phone from you. Talked to a service rep and he said he would mail one to us and we have never received one So...Read more
In the photo I observed the TomTom windshield bracket and plastic disc. I thought I was ordering entire bracket and disc. I paid $9.95 for both items and only received the disc. I could have purchased four of these disc's on E-bay for 4.95. The bracket is listed for...Read more
I ordered a case for my gps. I got an email saying it was out of stock when the website says in stock. I called and the stupid customer service said I ordered the wrong one. So he fixed the order for the right one for a higher price. When it came today, it was the...Read more
Called to get a laptop battery. Despite having a different number than the model I was replacing I was assured the battery would work. I got the battery and surprise IT WAS THE WRONG BATTERY. I sent it back about two weeks ago. I called and they have not received it....Read more
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