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Tried to order a watch. Received an email stating they had additional questions about my payment. I called them and they wanted to know the individuals that lived at the shipping address and individual names with their phone numbers. I told them to ship it to the...
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1.0
#1397245
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Shame on me for doing business with this *** company before doing my due diligence but more shame on them for totally fraudulent misrepresentations (read: flat-out lies). On Oct. 22, 2018 I ordered a mattress from these people. Apparently they are a middle-man to sell...
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1.7
#1395137
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This is the first time I have used Factory Outlet and it will be the last. I ordered a tom tom gps 12 days ago and was to be delivered yesterday via fedex. now I get a message that it is coming usps. they don't know what company they shipped the package with? it takes...
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Anonymous
Anonymous

Why a GPS ? Do you not know where you are ? Check this site for vendor complaints prior to engaging an unknown.

#1362683
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Factory Outlet Store - Overpriced with bad policies and worse customer service

Recently bought vacuum cleaner bags. They told me they had tbe best price. Turns out they were three times my local store. Called and was told: no return, no refund, no price adjustment. Too bad for me.
1.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
#1357154
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I am appalled that you are broadcasting my credit card information over the internet. I hope my order goes through, as I am requesting a NEW credit card because of what you have done. I am use to seeing the last four of the card referenced, BUT NOT the expiration date,...
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reber48035
reber48035

I guess the're STILL doing this!

#1349549
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Rip Off company the division selling minn kota trolling motors is ripping me off. I asked specifically if the $1199.99 NEW Terrova trolling motor with blue tooth and I pilot had the transducer built in. Sales rep says YES So I ordered one. Got it delivered, installed...
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2.1
I liked
  • Promised value of item ordered
I didn't like
  • Were not truthful about the item features
#1348898
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First of all this is not a minn kota outlit store. They just stole the name. I did not find this out until after i had ordered from them. I had ordered a i pilot witch they had assured it would fit my troll motor. Well it didnt and they did not carry the one that did....
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1.0
#1348809
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I ordered a vehicle cord for my GPS but they sent the wrong one. I returned it for an exchange for the correct one, and paid $3.50 to send it back. They said they didn't carry the one I wanted, even though they display a photo of it and will allow people to order it....
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1.0
#1345549
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received order with no manual. Would you please send us one to David Munstermann 5056 E 112th Ct. Thornton, Co. 80233 right now I am sorry that I ordered in a phone from you. Talked to a service rep and he said he would mail one to us and we have never received one So...
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3.0
#1335971
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Contact Factory Outlet Store

Mailing Address:
Factory Outlet Store
1410 Broadway 20th Floor
New York, New York 10018
United States
Phone:
(800) 816-0810
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In the photo I observed the TomTom windshield bracket and plastic disc. I thought I was ordering entire bracket and disc. I paid $9.95 for both items and only received the disc. I could have purchased four of these disc's on E-bay for 4.95. The bracket is listed for...
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#1316509
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