I purchased what was supposed to be new cordless phones from factoryoutletstore.com and they sent not only used, but phones that did not work at all. It took me a week to get my money back.
So this time I ordered phones from a company call 101phones.com. They too sent used phones but when I called them they denied they had been used. When I read the slip the last owner had put in as to why he returned them they admitted they were used. It took some convincing to be able to return them and get a refund.
But they will not refund the shipping costs to me. I learned that these two companies are the same one operating under 2 names. So this time I am paying to get ripped off.
Do not purchase any phones from these two companies unless you want to get ripped off. They are blatant about it when caught and could care less.