I went to the AT&T site for a power adapted for my phone. It directed me to the FOS.
I could not find the item on the web site, so I called. Told the clerk the model # of my AT&T phone. They charged $21.95 for the adapter. When it came.
it was a Panasonic adapter, and did not fit my phone. I called, and was told that they do NOT SELL adapters for my AT&T phone, but I could return it.
Spent $6.10 returning it, and now see that the subtracted $6.29 from the refund. SO:
They sent me the wrong item, despite a clear request, and then charged me for shipping, effectively, both ways.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of adapter and associated monetary loss in the amount of $12. Factory Outlet Store needs to issue a full refund according to poster's claims.